Quality Policy

"We are committed to meet customer's needs and expectations by delivering competitive services and solutions through continuous improvement of our systems"

Quality Objectives:

  • Deliver services and solutions that meet customer requirements
  • Significantly enhance external and internal customer satisfaction
  • Significantly improve productivity and reduce rework

Disha's Quality Management System has been created over a span of 5 years and is based on international frameworks and benchmarks it uses:

  • ISO 9001:2008: Basic system for defining our QMS and to assess QMS effectiveness
  • SEI CMM/CMMI: Best practices for software engineering and continuous process improvement
  • Total Quality Management (TQM): Used to bring about overall improvement and business excellence
  • Six sigma: Used as a tool for systematic analysis and process improvement